Have you found that the printer is displaying a misfeed or paper jam error, however you have checked the printer as per the on-screen guide and you have found that there is no jam?


SOLUTION

The solution could be that the paper level is low and the printer is having trouble picking up the paper. Open each paper drawer to see if the paper is below a quarter level. If it is, try refilling the tray and closing it.


If the issue persists, please contact ServiceDesk on 4980 6369 and we will be able to assist you.