For unknown reasons, the Promaster desktop icon seem to go "walkabout" every now and again. Generally it returns the next day. How weird eh?
Well, you no longer need to contact the helpdesk as there is a simple solution. Click on the URL below and it will take you to the Promaster login:
https://secure.inlogik.com/chrc/pm/base/logon.asp
If you want to get really smart, you can save it as one of your favourites.