If you are having any issues with OneDrive please look through these documents. You might find your answer in here rather then having to wait for a Service Desk Representative to help you. 


OneDrive - Introduction and Training Videos 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000033540 


OneDrive - naming limitations (path length) 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000033852 


OneDrive - Quick Reference Guide and FAQ 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000033185 


OneDrive - Finding 'Shared With Me' Files 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000036070 


Onedrive - Finding Deleted Files 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000036106 


OneDrive - Tablets, Mobiles and More 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000036138 


OneDrive - Comparing Previous Versions 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000036081 


OneDrive - Using Version History 

https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000036074