1. Insync should inform IT that ECM servers certificates are up for renewal. SSL certificates are normally updated yearly.
2. We only need to update Certificates on these two Servers, ECMProd-cia-01 and ECMProd-Leg-01.
3. ECMProd-cia-01
4. ECMProd-leg-01
In this server you need to update Certificates in two areas, the first one is all default web site as shown in the image below.
The second area is the ECMPROXY site as shown in the image below.
5. After you update all Certificates and refresh services, test to make sure ECM is function as normal by opening your ECM task and do a search for a document such as "IT Hardware Register". Also check with the IM Team to make sure they can login to the SmartClient and Classic to task out documents.
6. You can test to make sure the classic is working opening this site:
If the site is open that means you have successfully updated ECM servers certificates.
CONGRATULATIONS!.