CHRC Service Desk

This article will walk you through setting up the Freshservice application on your Corporate IOS Mobile device to allow access to raise, reply, and monitor requests from your mobile.

Please use the below steps, if you have any issues please call +617 4980 6369 or email [email protected].

Step 1 

Open the "Freshservice" application

Step 2

Enter "servicedesk.chrc.qld.gov.au" when requested for the URL

Step 3

Select "Continue" when you receive this popup

Step 4

On the Sign In page, select "Sign in with SSO"

Step 5

You will receive this popup, hit "Allow"

Step 6

You are now logged into the ServiceDesk application on your Phone, you can raise tickets on the right side by clicking the "+"  and selecting "Report Issue" or "Request Service"