🧠 What is Microsoft Copilot?

Microsoft Copilot is a smart assistant that helps you work faster and easier. It’s built into apps like Word, Excel, Outlook, PowerPoint, and Teams.


You can use it to:

  • Write emails or reports
  • Summarise long documents
  • Create presentations
  • Answer questions
  • Help with spreadsheets
  • Catch up on meetings


For more information about using Copilot visit this solution article: Using Copilot Chat | Knowledge Base | CHRC Service Desk



💸 Free vs Paid Copilot – What’s the Difference?

🆓 Free Copilot

💼 Microsoft 365 Copilot
  • Use it on the web or mobile app
  • Great for quick help, writing, and ideas
  • No setup needed — just sign in
  • Built into your work apps (Word, Excel, Outlook, Teams)
  • Helps with emails, meetings, documents, and spreadsheets
  • Uses your work files and calendar to give smarter answers




🔍 What Can Copilot Do?

🆓 Free Copilot
 💼 Microsoft 365 Copilot
  • ✅ Ask questions (e.g. “What’s a good team name?”)
  • ✍️ Get writing help (emails, reports, messages)
  • 📄 Summarise text (long emails, articles)
  • 🌍 Translate or explain things (jargon, other languages)
  • 💡 Brainstorm ideas (projects, names, plans)

(Includes everything in Free Copilot, plus more for work)

  • 📧 Use Copilot with work emails, calendars, and files
  • 🎥 Summarise meetings in Microsoft Teams
  • 📝 Draft documents using your work data
  • 📊 Analyse spreadsheets with work info
  • 🔍 Search across your work files (Word, Excel, Outlook, etc.)




🛠️ Need Help or Want It at Work?

If you want Copilot added to your work apps (Word, Excel, etc.), ask IT using this form:


👉 Request Copilot Access




📚 Helpful Links



Copilot was used to help generate this solution article.