FAQ

Default solution folder, feel free to edit or delete it.

Email Request Help Guide
Please see the attached guide regarding how to send IS an email request.
Fri, 16 Dec, 2016 2:05 PM
ECM Training Videos
Our council environment utilises ECM by TechOne, a storage solution that is used on a daily basis by CHRC employees to easily store and find corporate docum...
Fri, 16 Dec, 2016 3:25 PM
What to do when it asks me to install updates or software changes
When updates or software changes are made available to your computer you will receive a notification like this down near the clock on the start bar.  ...
Wed, 14 Jun, 2017 1:55 PM
Adding a Calendar
To add a calendar 1- Select the Calendar tab and scroll down to Other Calendars. Right click on Other Calendars, select Add Calendar and From Address ...
Wed, 30 Oct, 2024 7:39 AM
How to Edit Your Email Signature
All users within CHRC have the ability to edit certain components of their email signature.  First in Outlook select File - Options - Mail - Signa...
Wed, 24 Aug, 2022 12:32 PM
OneCouncil Buttons don’t do anything (like, at all!)
Over time OneCouncil has the tendency to forget to clean up after itself in your browser. Think of your browser (Google Chrome, Internet Explorer, Firefox, ...
Fri, 17 May, 2024 11:04 AM
211103-FAQs-PR Service Desk
Public Relations and Events Service Desk  Frequently Asked Questions What are the ticket categories and what do they mean? The PR and events team’s tick...
Mon, 22 Nov, 2021 2:02 PM
How to connect to the Authority Server
Need to user Authority but nothing is working on your machine? Use the below guide to connect to our new Authority server! Open “Remote Desktop Connec...
Wed, 24 Apr, 2024 10:57 AM
Internet Explorer Mode Activated within Microsoft Edge
With internet explorer now being decommissioned the Corporate Applications team has been busy at work configuring the backend. this is to allow Microsoft Ed...
Tue, 28 Jun, 2022 11:20 AM
Adding Someone to be able to EDIT your Calendar
1st - Login to the clients physical PC or remote login while using their Login details. 2nd -  . 3rd - Select add, type in the person you...
Tue, 23 Aug, 2022 10:10 AM