Hello there CHRC IT Person. Have you been tasked to create an account for a CHDC person and don't know how? Well look no further than this awesome solutions article!
1) Begin by logging into our on premise domain controller (chrc-prd-dc-01) and launching Active Directory Users and Computers.
2) Navigate to chrc.internal > CHDC > Users. From here, either select to create a new user, or copy an existing CHDC user and just change the name (this means that all settings and security groups copy across). One thing to note - this folder synchronises with Azure Active Directory:
3) Wait 1 hour for everything to synchronise.
4) Navigate to the Office 365 Admin Portal and check the new user against an existing CHDC user to ensure all is correct.
5) Within Office 365 Admin Portal, you may encounter an issue where the email address displays as user@CentralHighlandsRC.onMicrosoft.com, but you are unable to change this from within the portal as it syncs with the onprem AD. Navigate to the users account within Active Directory, go to the Attribute Editor tab, find 'proxyAddresses' and add 'SMTP:user@chdc.com.au' and 'sip:chdc.user@chrc.qld.gov.au' as seen below. Wait 1 hour for this to sync.
6) Go back to the office admin portal and into the users account. Select the Edit option next to Username, and change it to end in @chdc.com.au then select save.
7) Have the new user test log in
8) Open OneDrive enter in the username and follow the prompts to setup their personal drive
9) Open a browser and go to https://centralhighlandsrc.sharepoint.com/sites/CHDC_Common/Documents/ (There should be a shortcut called G Drive on the desktop)
10) Click the Sync Button and add it to onedrive
11) Follow the prompts and it will start syncing (but not downloading)
12) Allow Remote Routing on the users mailbox (this will allow scanning to email) More information here -----> https://servicedesk.chrc.qld.gov.au/a/solutions/articles/2000040953