Working from Home

Mobile WI-FI Hotspot
This solution article steps through how to turn on and connect to a hotspot on a iPhone or iPad to get internet connection for a laptop or desktop.  P...
Wed, 25 Mar, 2020 3:54 PM
Choosing Default Apps/Programs
When you click on a hyperlink in Outlook, does it take you to the browser you expected? When you try to open a PDF, is it opened in the reader you expecte...
Thu, 21 May, 2020 12:14 PM
How to Raise a Service Request or Lodge an Incident
Incidents can be reported and services can still be requested by sending an email to [email protected], by calling 07 4980 6369, or by visiting the S...
Wed, 25 Mar, 2020 3:57 PM
Headset Issues
If you have any issues with your Headset it might be worth checking these two articles before raising a service request. Jabra Headset not Playing Sou...
Wed, 25 Mar, 2020 4:51 PM
OneDrive Information & Handy Hints
If you are having any issues with OneDrive please look through these documents. You might find your answer in here rather then having to wait for a Service ...
Fri, 27 Mar, 2020 11:51 AM
Outlook setup on an iPhone, Android phone or Windows PC.
  Follow the instructions below to install Outlook app on an iPhone/ Android phone or to access e-mails using a Web Browser. iPhone Go to ...
Thu, 26 Mar, 2020 8:32 AM
MFA Communication e-mail
  Hi all,   We hope you already had a chance to read our article which was posted on Vine couple of weeks ago on Multi-Factor Authentication ...
Thu, 26 Mar, 2020 8:36 AM
Role Delegation in ECM & OneCouncil
If you ever need to delegate your access if you start to feel Ill here's how you can. OneCouncil https://servicedesk.chrc.qld.gov.au/a/solut...
Fri, 27 Mar, 2020 11:52 AM
Automatic Email Replies
While working form home can be helpful if you are unable to get into the office to perform your work. It can also slow down the rate at which you perform ...
Fri, 27 Mar, 2020 11:17 AM
Scanning Remotely using Microsoft Office Lens
When working from home or working remotely, the ability to scan common documents can seem quite difficult. Microsoft has developed an application called Mic...
Mon, 30 Mar, 2020 9:11 AM